Ice-machine repair – Pegas Appliance

Serving Boston & across MA

Professional Ice Machine Repair

When your ice maker stops working, it can be more than just an inconvenience—it can disrupt your daily life or even business operations. Whether you need residential refrigerator ice maker repair or commercial ice machine service, having a reliable ice maker repair team is essential. At Pegas Appliance Repair, we specialize in all aspects of ice maker repair, from diagnosing complex issues to routine maintenance, ensuring your machine is restored to optimal performance.
Our skilled technicians are experienced in handling a wide range of ice machine repairs, offering prompt and effective solutions to keep your machine running smoothly.

Appliance Repair

Common Ice Machine Problems We Fix

Ice Maker Not Producing Ice

One of the most frequent problems that ice makers encounter is the failure to produce ice. This can result from various issues, including a clogged water filter, a malfunctioning water inlet valve, or a disrupted water supply line. Our experienced technicians can quickly diagnose the root cause of the problem and perform the necessary repairs to get your ice maker producing ice again, restoring functionality and convenience.

Ice Maker Produces Small or Misshaped Ice

If your ice maker is producing small or oddly shaped ice cubes, it may be due to insufficient water flow or an issue with the ice mold. This can affect both the quality and quantity of ice produced. Our repair service includes careful inspection and adjustment of the water flow, as well as repair or replacement of the ice mold to ensure your ice maker produces the correct size and shape of ice every time.

Ice Maker Leaks Water

A leaking ice maker can cause significant water damage if not addressed promptly. Common causes include faulty water line connections, damaged seals, or a malfunctioning drain cap. Our technicians specialize in identifying and fixing leaks quickly, preventing further damage to your property and ensuring your ice maker operates without issue. We’ll also inspect the unit for any underlying issues that may have caused the leak.

Ice Tastes Bad

Ice that tastes bad or has an unpleasant odor often results from a dirty water line, mineral buildup, or contaminated internal components. Our ice machine service includes thorough cleaning and, if necessary, replacement of any worn or contaminated parts. We make sure your ice is clean, fresh, and ready for use, whether in your home or business setting.

Ice Maker Making Loud Noises

Loud or unusual noises coming from your ice maker can be alarming and often indicate mechanical issues or an ice buildup. Whether it’s a worn-out motor, misaligned parts, or an internal blockage, our team is skilled at diagnosing and fixing the problem, restoring quiet and efficient operation to your ice maker. We’ll also take steps to prevent similar issues in the future, ensuring smooth, noise-free performance.

Ice Maker Won’t Eject Ice

If your ice maker isn’t ejecting ice, it could be due to a malfunctioning motor, a clogged ejector arm, or a faulty control board. These issues can disrupt the entire ice-making process. Our repair specialists are experienced in addressing complex problems like these, and we’ll quickly restore your ice maker’s ability to eject ice as intended. We focus on both immediate fixes and long-term reliability to keep your machine running smoothly.

At Pegas Appliance Repair, we are committed to delivering high-quality dryer repair services that keep your appliance functioning smoothly and safely. Whether it’s a minor repair or a major fix, you can count on us to get the job done right.

Submit a request, and we’ll call you back within 10 minutes to answer all your questions.

How It Works

Our Equipment Repair Process

#1 Leaves a request

The client leaves a request for the service

#2 Inspection

We come and make a diagnosis

#3 Repair Process

In 90% of cases, we have the necessary spare parts on hand, and with the client's consent, we carry out the repair.

#4 Performance Check

Once the repair is done, the technician will test the equipment to confirm everything is working properly.

#5 Workspace Cleanup

We ensure a tidy workspace, and the technician will clean up after the repair is completed.

#6 Suggestions

We ensure a tidy workspace, and our technician will clean up the area after completing the repair.

1. «Pegas Systems LLC» Terms and Conditions –Effective as of 09/01/2024
  1. SCHEDULING: We keep on 3-hour window to make an appointment. In case pre-ordered part delivery takes time, all appointments are to be scheduled upon part (s) arrival.
  2. CANCELLATIONS: Prior 24 hours cancellations are not subject to charge. Fee in the amount of $25.00 is set for late cancellation (less than 24 hours). Fee in the amount of $ 50.00 is applied to less than 8 hours cancellation. If a customer failed to notify Pegas about his/her absence or is not reachable at the pre-scheduled time of repair, the situation is subject to fee. A customer is responsible to notify Pegas on any changes at 857 472 38 24 in order to avoid a cancellation fee.
  3. SERVICE CALL FEE: Free service call comes into effect in case of full repair service. Service call fee is subject to charge upon refusal from repair or decision to new appliance purchasing. Service call fee includes: examination, diagnosis and total repair cost estimating. Below are service call fee depending on brands:
  – Standard brands. Fee amount is $95.00. Amana, Ariston, Electrolux, Frigidaire, GE, Haier, Hotpoint, Kenmore, KitchenAid, LG, Magic Chef, Maytag, Panasonic, Roper, Samsung, Sears, Whirlpool
  – Elite brands. Fee amount is $95.00. Alfresco, American Range, Blue Star, Bosch, Café, Dacor, Fisher & Paykel, FiveStar, GE Monogram, Jenn-Air, Kenmore Elite, Liebherr, Miele, Sharp, Sub-Zero, Summit, Thermador, Thor, Viking, Wolf
  4. MULTIPLE UNITS. If you need to diagnose and repair several appliances, we offer $40.00 discount per unit. Please note, a service fee is subject to charge per each unit.
  5. DIAGNOSIS: The proper installation and accessibility of the appliance are to be ensured before the technician arrival. Complaints about the appliance(s) malfunctions and/or problems shall be distinctively formulated. If appropriate, write them down on paper. Pegas specialist is to perform an initial examination, necessary diagnosis and inform you what is needed to solve the problem(s). Be informed, there might be hidden damage(s) and other fundamental breakdowns. If they become obvious after the initial repair, the Pegas tech is to provide FREE diagnosis
  and reevaluate the estimate. In case the unavailability of needed parts on-spot, the customer is ought to pay only service call fee.
  6. TOTAL COST AND ESTIMATION: All estimates are valid for 30 days from the date of calculation. The customer shall review the estimate in the presence of the technician. By paying for a part and/or labor the customer confirms to use Pegas service at the price specified in the estimate.
  7. PARTS: Our specialists have most commonly-required parts to perform the repair. If not, then the part(s) are usually ordered right after the initial visit but no longer than 72 hours with the average period of delivery of 1-5 business days. Only few specific part(s) delivery might take the longer the mentioned above period. As soon as the part is in our warehouse, Pegas representatives will contact the customer to make an appointment and complete the repair. Old parts and components replaced by ABV may come to the property of Pegas.
  8. PAYMENTS: The following methods of payments are available: cash, check and credit card. With credit card payments we do not charge any additional convenience fee. Part(s) total cost and partly labor payment are required at the time of the first visit. The remaining amount is to be paid at the repair completion date.
  9. DELAYED PAYMENTS: All payments are subject to pay at the time of service rendering.
  10. REFUSAL OF PAYMENTS: Upon refusal of payments all receivables are subjects to collections.
  11. PERAIR: Upon the repair completion the customer is ought to test the appliance(s) in the presence of the technician. By paying the repair the customer confirms the proper and satisfied quality of the services rendered as well as the proper function of the appliance(s). Completed repair payment is not subject to reimburse.
  12. REFUNDS: Refunds requests are to be met upon the technician’s decision made individually in every case. Reimbursement period takes up to 4 weeks. No refunds are applied to the control boards and/or special order parts.
  13. WARRANTY: Pegas warranty on part is effective for up to 60 days as of the date of installation; labor warranty – for 60 days. Upon the emergence of any problem during the mentioned period the customer shall contact Pegas at 857 472 3824 to get scheduled within the scope of warranty. If no complaints be found confirmed the technician is to perform only the unit test. Be informed the service fee may subject to charge if no an error unit be detected upon two visits.
  13.1 Warranty is terminated in case of:
  – Disregard of normal maintenance order
  – The appliance has been removed or uninstalled
  – Force-major circumstances including nature disasters
  – Attempt to repair by parties unauthorized by Pegas
  – Failure to pay for the services
  13.2. Customer shall provide:
  – Payment method acceptable to Pegas
  – Accessibility and proper installation of the appliance
  – Empty the appliance (if not malfunction-related)
  – An adult 18+ legally eligible to sign documents
  14. REFUSAL OF SERVICE: The company is lawful to refuse to provide services unilaterally.